FAQ

Man raising hands infront of spotlight TSCM Services Hong Kong Singapore Xione Group
What do I need to know before getting a TSCM service?

Do you suspect your offices may be bugged as sensitive information seems to be getting into the wrong hands? It could be a disgruntled colleague, competitor or even an agency.

If your answer is yes, you might just want to conduct a sweep as a precautionary measure. But what you don’t want is a shoddy quick fix that is limited in scope and falls short in addressing your underlying concerns.

How do I identify bugs?
When operating, it gives off radio frequencies (RF). Some of such bugs can be remotely activated, voice-activated or record/store and forward when commanded. But when they’re not activated, they do not transmit RF. Even if they are transmitting, the signal may be very weak. 

This is why simply placing an RF detector in the middle of an office floor won’t find your bugs.

A good TSCM sweep takes time. experience and right equipment; one tool does not do it all. It involves hands-on work and a keen eye to get things right.

Let us help you conduct a bug sweep and set your mind at ease. Reach out to our experts now.

What are the common locations to conduct a TSCM sweep?

It could be in any space where you suspect a bug at – areas we have been asked to work on include office spaces, residential properties, and even vehicles.

Contact us here to enquire more. 

What equipment do we use to conduct TSCM?

Most of our clients often ask “What equipment do we use?” and our answer to them would be – it depends on the job scope.

We do not have a “one size fits all” kind of solution as we understand that each of our client cases differs. Depending on the scope of the case, we will propose different equipment with their specifications accordingly. 

But we do dabble with state of the art equipment like a Wireless Camera Scanner, RFD near field detector, GSM Phone Detection and many more.

How to choose a TSCM service provider?

Here’s a simple checklist for your consideration when engaging a TSCM service provider:

  1. Ensure your provider has the confidential approach in place to meet the threat imposed. It is crucial in developing a well-rounded Sweep Plan.

  2. Check that your service provider has experienced, trained personnel. If they have never seen a bug before, how can they expect to find one?

  3. Your service provider should supply a list of equipment that will be used during the sweep. Feel free to ask questions about it and inspect it on site. Understand the process.

  4. Some TSCM companies operate illegally in Singapore and Hong Kong. Make sure your service provider has the necessary license and permits to operate else you might land yourself in some serious trouble with the law.


How do I identify if a TSCM service provider is legitimate?

We have a quick Bug Sweeper Guide  here for you to identify and rule out unprofessional TSCM service providers by sharing our clients’ common pain points when engaging in such services.

Your security is our utmost priority and we want to help.

BUG sweeper guide
you should know about

(or how not to find a bug)


They said a radio frequency (RF) check is all we need.


They just set the equipment up in the middle of the room and expected it to do the whole floor!


They didn’t take anything apart to check – told me there was no need to.


Remember: If you go for a cheap sweep, yes it may save you money but your bugs will live on!

Get secured Today! Leave it our experts.